Overview
Build end-to-end dental revenue cycle workflows from intake to zero balance, Complete ADA claims with accurate CDT/ICD mapping and narratives, Apply payer-specific rules, coordination of benefits, and medical-dental crossover, Implement HIPAA/HITECH, BAAs, and data protection controls in Healthcare IT, Create clean claims, manage attachments (X-rays, perio charts), and avoid denials, Post payments/EOBs/ERAs, reconcile deposits, and manage adjustments/write-offs, Run AR follow-up, appeals, and audit-ready documentation with compliance checks, Use dental practice management software for scheduling, claims, reporting, and KPIs
Aspiring dental billers, front-desk coordinators, and treatment planners, Medical/dental coders transitioning into dental RCM roles, Practice managers and office administrators improving collections, Healthcare IT and compliance staff supporting HIPAA/HITECH and BAAs, Paraprofessionals seeking entry-level roles in insurance and RCM, Dentists/owners wanting visibility into billing, KPIs, and payer rules
Basic computer skills, Interest in healthcare, insurance, or administrative operations, Willingness to follow step-by-step RCM and compliance workflows, No prior dental or medical experience required (beginner-friendly)
This course is designed to help learners of all backgrounds understand and apply dental medical billing and revenue cycle management (RCM) in real-world practice settings. With a strong focus on HIPAA, HITECH, Business Associate Agreements (BAA), Healthcare IT, data protection, data safety, insurance rules, and compliance, you’ll learn how to complete ADA claim forms (J430D/2019), CDT coding, payer requirements, attachments, and software workflows that drive clean claims and faster reimbursements.
You’ll learn how dental claims flow from patient registration through eligibility, CDT procedure coding, medical-dental crossover, and documentation that payers accept the first time. The course includes step-by-step guidance on subscriber/payer data, treatment location and dentist information, services rendered, attachments, and follow-up. We’ll connect each step to HIPAA/HITECH safeguards, BAAs, and Healthcare IT practices to keep data secure and audit-ready.
Designed to be beginner-friendly, this course offers clear explanations, practical labs, and realistic examples from EOBs/ERAs, clinical notes, X-rays, and perio charts to reinforce learning. No prior dental knowledge is needed.
What You’ll Learn
Understand the structure and components of dental claims and RCM
Learn CDT coding fundamentals and payer documentation requirements
Recognize terms used in dental benefits, COB, and medical crossover
Apply dental billing in clinical, coding, and administrative contexts
Interpret EOBs/ERAs and reconcile payments with confidence
Strengthen communication among billing, clinical, and front-office teams
Prepare for roles in dental billing, coding, or practice administration
Course Features
60+ video lessons organized by workflow and payer rules
Focus on high-impact CDT codes, narratives, and attachment rules
Easy-to-follow format, suitable for all learners — including ESL students
Accessible on mobile, desktop, or tablet
Who This Course Is For
Aspiring and current dental billers, coders, and front-office staff
Practice managers and owners seeking stronger cash flow and controls
Healthcare IT/compliance professionals implementing HIPAA/HITECH and BAAs
Anyone entering dental RCM who needs practical, job-ready skills
This course serves as an ideal introduction to dental medical billing and RCM for practical, professional use—especially if you’re preparing for a role in a dental practice or support organization. Whether you’re new to the field or brushing up, you’ll leave with the confidence to submit clean claims, stay compliant, and accelerate collections.
Disclosure: This course contains the use of artificial intelligence for clear voiceovers.
RCM Academy
Welcome to RCM Academy! Our founder and lead instructor has extensive experience in healthcare Revenue Cycle Management (RCM) and medical billing. With a strong background in the healthcare industry, they have trained hundreds of professionals to master the complexities of RCM processes, from patient registration to payment collection. Passionate about helping individuals succeed, the instructor designed RCM Academy to provide practical, up-to-date training on medical billing, coding, and RCM strategies. Whether you're just starting in healthcare administration or looking to expand your knowledge, RCM Academy offers the skills you need to excel in the field of medical billing and RCM.