From HR to EX Architect: Design Thinking-Employee Experience

Apply Design Thinking in HR to enhance Employee Experience and engagement — a practical beginner’s certification course

Apply Design Thinking in HR to enhance Employee Experience and engagement — a practical beginner’s certification course

Overview

Learn What is Design Thinking in most simplified, beginner friendly way!, Key Concepts and Methodologies in human centered problem solving in business scenarios for any professional, How Design Thinking works to help build products, solutions, processes and innovations in Human Resources, IT, System Design, Hospitality, Sales or any Domain, Understand some of the important tools in Design Thinking i.e., Empathy Mapping, etc., Get Insights on how to optimize your creative problem solving by using Design Thinking Steps : Empathize, Define, Ideate, Prototype and Testing

Management Students, MBA Students, Beginners in Design Thinking Process, Process Designers, System Designers, IT Professionals, Sales & Marketing Professionals, HR Professionals, Finance Professionals, Quality teams, Team Leaders, Managers in any domain and anyone willing to learn more on this trending topic which can be customized to literally any domain.

English. Anyone with keen interest in learning problem solving & innovation using Design Thinking to apply in literally any field of business are welcome!

Design Thinking Certification course for HR Professionals and beginners.

Design Thinking : It is A Human-Centered Problem Solving in different fields such as Human Resources Management, Employee Engagement, Recruitment, General Management, Customer Relationship Management, Process or Product Design, etc.

Introduction: 

A business problem can be solved in many ways. There are lots of creative ideas generated in new product or process design or in resolving business or process issues.

Managers, Professionals, Product / Process Designers have 100’s of ideas but all cannot be tested! Hence, the use of 'Design Thinking' in almost any of the streams today, such as : Information Technology, Human Resources, Employee Experience Enhancement, Engineering Industry, Architecture and just any of the business-related functions!

Design Thinking involves close observation of human behavior, observing how people (Employee / User / Customer) interact with their environments to find exact solution which can solve the Employee's / User's / Customer's problem, without beating around the bush! After all, a great product or service that does not enhance an employee / user's experience is doomed to fail.

What can you expect to learn from this course?


  • What is Design Thinking, Its Application and usage in different fields.

  • Why Design Thinking?

  • 5 Stages in Design Thinking: Empathize, Define, Ideate, Prototype and Testing.

  • Introduction to Data collection methods.

  • Tools & Techniques in Design Thinking: Empathy Mapping.

  • Guide to understanding the 5 stages and its implementation in any field.

  • What is Employee Experience Design? How to use Design Thinking to design Employee Experiences?

  • Employee Experience Design: Case Studies on Design Thinking Implementation in HRM.

Learning outcomes after the course:


  • Get an insight into what, why and how of Design Thinking Basics, its 5 stages and its implementation for effective human-centered problem solving.

  • Able to identify the different stages involved in Design Thinking and its applicability into your own field of work.

  • Learn each stage with examples for deeper understanding and implementation.

  • You can plan to apply these techniques and tools in your field of work for process / product designing / innovation, Improvement of process and / or Solving business problems effectively.

  • Understand Employee Experience Design to design great experiences for your employees using Design Thinking Framework.

  • Pick the right tools and techniques available for your line of work. Get an idea of how you can implement Design Thinking with Case Studies.

  • Succeed in your career by adding this hot skill to your resume.

Enroll now and start 'Designing' with 'Design Thinking' :-)

NextGen HR Academy | Meghana

Meghana is an expert in all aspects of HR Management, Compensation, Payroll, Performance Coaching and Training Development. She is truly passionate about her work and has a deep understanding of HR and Payroll verticals.

Passionate Leader and Bestselling Author: Meghana's dedication to the field is further evidenced by her bestselling HRM practical guide 'The Ultimate HR Generalist Handbook 2024'.


Background and Interests:-

Meghana is an MBA - HR with 13+  years of experience in working with all areas of HR.

With Aviva Life Insurance for 4 years as HR, With Paysquare as HR and Trainer. Also worked in BPO’s and IT companies in capacity of HR.

High expertise in the aspects of HR Generalist training, Payroll Training, Compensation and Benefits, Payroll Software, HRMS, HR Analytics, Employee Engagement, Employee Grievance Management, and Labour Law Compliance’s.

Highly skilled in Microsoft Office and Data analysis. Also experienced in Project Management in SAP environment.

At Paysquare, Meghana has managed end to end Payroll, Compensation and Benefits training for 400+  employees.

Empowering Next Generations: 

Currently, she spearheads the entire training, consulting and coaching operations at NextGen HR, an Online Training Academy.

Driven by a passion for knowledge sharing, she looks forward to reaching more learners on Udemy, equipping them with the skills needed to get employed and grow in HR, Compensation, Payroll, and other top professional areas.


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