Overview
Understand the fundamentals of Key Performance Indicators (KPIs) and their role in business strategy, Identify and define critical success factors (KSFs) for any role or department, Distinguish between output metrics and performance indicators, including leading and lagging KPIs, Avoid common measurement traps and design KPIs that actually drive results, Learn how to structure and run a KPI development workshop in your company, Apply visual tools and performance dashboards to present KPIs clearly to teams, managers, and executives, Understand how to align KPIs with different levels of reporting and management oversight, Discover agile approaches (SCRUM, Kanban) to implement and continuously refine KPIs, Unpack common myths about KPIs that undermine performance tracking, Master performance presentation techniques using Stephen Few’s data visualization principles, Build buy-in for KPI systems among staff and leadership using proven influence frameworks, Receive practical templates, real-life case studies, and ready-to-use examples from various industries
HR managers seeking to align employee efforts with strategic goals, Team leaders and department heads aiming to track and improve team performance, Business owners and executives who need visibility into results across departments, Operational managers working on process improvement and accountability, Consultants developing KPI systems for clients, Aspiring professionals who want to enhance their skills and value in the job market
No prior experience with KPIs or performance systems is required, Basic understanding of how a company or department operates is helpful, A desire to improve performance tracking and align team efforts with business goals, Access to a computer or mobile device with internet to view course materials, Optional: Excel or similar spreadsheet software for KPI calculations and templates
Struggling to measure what really matters in your company?
Most businesses set goals without understanding what to measure — resulting in misaligned teams, wasted resources, and performance that never improves.
In this course, you’ll learn how to develop an effective KPI system that drives real business results. No theory overload — just practical tools, frameworks, and real cases you can apply immediately.
By the end, you’ll know how to:
Identify critical success factors (CSFs)
Differentiate between vanity and actionable metrics
Design clear, business-aligned KPIs
Visualize data in ways that support leadership decisions
Avoid the most dangerous myths about KPIs
What’s inside the course:
Class 1: What are Key Performance Indicators (KPIs)
Four types of indicators
Characteristics of effective KPIs
Linking KPIs with strategy
Past, present, and future-oriented metrics
The 10-80-10 rule
Understanding critical success factors
Class 2: Finding Critical Success Factors (CSFs)
KPI systems in real companies
Four-stage development process
Two-day workshop structure
Impact mapping case: airline example
Class 3: Selling KPI Changes to Stakeholders
Productivity laws
Emotional drivers in KPI adoption
Preparing elevator pitches and proposals
John Kotter’s 8 steps to change
Class 4: Designing KPIs
Common traps
Metric formulation
Cost-benefit evaluation of metrics
Reformulation and categorization exercises
Class 5: Defining Performance Indicators
From CSFs to KPIs
KPI calculation
Practice with real-world metrics
Class 6: KPI Visualization and Tracking
Using Stephen Few’s best practices
Reporting hierarchies
Leveraging available tools
Class 7: Agile Implementation of KPI Systems
Three-step method
Seven foundational building blocks
Agile tools like Scrum and Kanban
Class 8: Myths That Sabotage Performance Measurement
Debunking common KPI misconceptions
Misuse of KPIs in compensation systems
Financial vs non-financial KPIs
Why this course:
Learn from Mike Pritula — 20+ years in HR, ex-Wargaming, Preply, iDeals
Get ready-made templates and tools
Join an expert-led chat community
Earn a certificate with global recognition
This is your chance to master performance management and become a data-driven decision-maker.
Act now — your seat in this course could be the start of a new level in your career. Enroll today.
#1 Udemy HR Instructor • Pritula Academy • 70,000+ Learners • 4.5 ★ (3200 reviews) • 140+ courses: SHRM, AI HR, Analytics
Meet Mike Pritula: #1 Udemy HR Instructor, Investor and Mike Pritula Academy founder
★ Built HR for Wargaming | Preply | iDeals | PeopleForce and more
★ Brought HRCI and SHRM certification to more than 10 countries
★ Founded the World's first and biggest HR online Academy with 135 online courses in 5 languages and 175 countries
★ Worked with Randford, Deloitte, EY, HAY group, Korn-Ferry and other consultants on numerous HR projects
★ Udemy shareholder
Why Should You Learn From Me?
I am not just an instructor; I’m a proven leader who has transformed HR and operational strategies across industries. Over the past 20 years, I’ve guided more than 60,000 HR professionals worldwide to excel in their careers. Here’s what sets me apart:
• Founder of Mike Pritula Academy: A leading online HR academy offering 135+ courses and home to one of the largest HR communities with over 200,000 members.
• Creator of the most comprehensive HR Audit Checklist and the HR Competency Model used by professionals globally.
• Holder of globally recognized certifications including PHRi, SHRM-CP, and HCI sHRBP, ensuring that I bring industry-leading knowledge to every course.
• HR automation expert who has implemented tools like BambooHR, 15Five, PeopleForce, and many others to streamline operations in leading companies.
• A trusted advisor and keynote speaker, with over 5 million views on my articles and presentations.
• Youtube Silver Button holder for my Educational HR channel
What Have I Achieved?
• Recognized as one of the Top 10 HR Leaders in CIS.
• Named HR Person of the Year in Ukraine (2018) and Belarus (2017).
• Authored two career-defining books, “Resume for a Million” and “AI in HR”, helping professionals land dream jobs and prepare for the future of HR.
• First to launch HRCI Certification Prep Courses in over 10 countries, bringing global certifications to a wider audience.
• Designed and led 50+ high-impact HR projects across diverse industries.
My Career Journey: Proven Expertise in Transforming Businesses
From multinational corporations to innovative startups, I have played key HR leadership roles in companies like Wargaming, Preply, iDeals, and Alfa Bank. My accomplishments include:
• Building four high-performing HR teams from scratch to drive organizational success.
• Leading HR transformations, such as implementing OKR systems, enhancing recruitment strategies, and driving employee engagement.
• Scaling operations with innovative solutions, including automation of key HR processes.
What Will You Gain from My Courses?
1. Practical Skills in HR and Leadership: Learn actionable strategies that can be applied immediately in your role.
2. Mastery of Operational Excellence: Discover frameworks to optimize workflows and improve efficiency.
3. Advanced Tools and Technology: Harness AI and automation tools to revolutionize your HR practices.
4. Global Expertise: Access insights from my experience across diverse industries and cultures.
Why Am I the Right Instructor for You?
My courses are built on real-world experience. I’ve faced the challenges you’re encountering, solved them, and refined strategies that work. Whether you’re just starting your HR career or are a seasoned professional, my programs will empower you to achieve your goals.
I don’t just teach concepts; I equip you with practical tools, templates, and step-by-step frameworks to ensure you can take immediate action.
Are you ready to unlock your full potential and become a leader in HR and operations? Enroll today and join thousands of professionals who have transformed their careers with my guidance. Let’s get started! ⇣