Overview
Grasping the Basics of Systems Thinking in Agile, Understanding Feeds, Upstream, and Downstream Applications, Mapping and Visualizing Dependencies Across Teams, Facilitating Conversations on Technical Dependencies, Extra Content : Jira Basics
Scrum Masters, Project Managers, Project Coordinator, Aspiring Scrum Masters, Agile Practitioners
Desire to learn
Scrum Masters often face the same challenge: their teams get stuck in a web of dependencies, unclear handoffs, and hidden blockers. Despite following Agile practices, delivery slows down and value flow breaks.
This course, Managing Flow: A Systems Thinking Guide for Scrum Masters, is designed to help you move beyond surface-level fixes and develop a deeper perspective. By applying systems thinking, you’ll learn to see your projects as interconnected systems rather than isolated tasks — enabling you to anticipate risks, improve collaboration, and guide your team with confidence.
In this course, you will:
Understand what systems thinking is and why it matters for Scrum Masters
Explore the six fundamental concepts of systems thinking
Learn practical tools like causal loop diagrams and the iceberg model to uncover root causes
Apply systems thinking to real-world Agile challenges, including managing upstream and downstream dependencies
Understand APIs as the invisible engines of modern projects and their role in Agile delivery
Explore how API testing fits into a systems thinking approach to build resilience and predictability
Gain Agile and Jira basics, including story points, Agile vs. Waterfall, and Jira setup and integrations
By the end, you’ll be equipped with both the mindset and the practical tools to help your team reduce blockers, manage flow, and deliver value more consistently.
Whether you’re a new Scrum Master or an experienced Agile practitioner, this course will help you grow from simply facilitating ceremonies to becoming a systems thinker who enables lasting change.
Manish Nadar
I am an experienced IT Professional with over 13 years in the field. Throughout my career, I have successfully led cross-functional teams in delivering high-quality products and services using the Agile Methodologies. I have a deep understanding of Agile principles and a passion for helping teams work together efficiently and effectively. I have a track record of facilitating sprint planning, daily stand-ups, retrospectives, and other Scrum events, as well as coaching teams on the Scrum process and removing obstacles that hinder their progress. I am skilled at promoting collaboration and fostering a positive, results-driven team environment. In my previous role, I was recognized for my ability to lead teams through complex projects and consistently delivering high-quality results on time and within budget. I am eager to share my knowledge and experience and help students reach their full potential.