Overview
How to analyse problems. Better understanding of problems leads to better solutions., What is Root Cause Analysis and how to use it., How to be a better problem solver., How to facilitate a problem analysis meeting using these tools., Seven Separate Problem Analysis Tools: Fishbone Diagram, Five Whys, Why, Why?, Lotus Blossom, Six Serving Men, Inverse Brainstorm and Pre-Mortem., How to use SWOT Analysis for Business and Marketing Strategy, Force Field Analysis to anticipate problems in project management, When and how to use each method.
Business Analysts, Managers, Project Managers, Business Professionals, Anyone who wants to advance their career by becoming a better problem solver., Anyone who wants to better understand complex issues by using problem analysis techniques.
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This short course teaches essential elements of problem analysis. It is ideal for anyone who wants to become better at analysing and solving problems. You will learn straightforward but powerful methods to analyse problems. Every job includes the need to solve problems and the better you are at this, the sooner you will be promoted.
The course starts with an introduction to Root Cause Analysis. It then covers seven different problem analysis tools which are practical and easy to use. You will learn how and when to use each tool. There is also a review of how to facilitate a team meeting to use one of these techniques as a group activity. The course is not long-winded and theoretical. It is down to earth and practical for busy people who want to learn techniques they can put into immediate use.
The course teaches seven separate Problem Analysis Tools: Fishbone Diagram, Five Whys, Why, Why?, Lotus Blossom, Six Serving Men, Inverse Brainstorm and Pre-Mortem.
We have added a Business Analysis Tools section with lectures on:
SWOT Analysis to assess Strengths, Weaknesses, Opportunities and Threats
Force Field Analysis to anticipate and handle problems with major projects.
Learn how to discover the fundamental causal factors for complex problems. Advance your career by becoming a better problem solver.
The techniques you learn can be used by you as an individual or with a group. They apply in all types of business and also in other walks of life. They are useful skills that you will continue to use as you progress.
Paul Sloane
Paul Sloane gained a first class Masters degree in Engineering from Cambridge University. He came top of Sales School at IBM. He went on to become a Marketing Director, Managing Director and CEO of software companies. He has written over 20 books which have sold over 2 million copies in total. His most popular books are entitled:
Lateral Thinking for Every Day
How to Be a Brilliant Thinker
The Leader's Guide to Lateral Thinking Skills
Think like an Innovator
Lateral Thinking Puzzlers.
Paul runs leadership, lateral thinking and innovation master classes with top corporations around the world. Clients for his talks and workshops include Nike, Unilever and Microsoft. He has been a visiting lecturer at Cambridge University, Lancaster University, Henley Business School and the Mumbai Institute of Technology. His Tedx talk is available on Youtube. It is entitled 'Are your Open-Minded?' He is a facilitator at Careers Springboard where he helps job-seekers get back into work.
He has over 40,000 followers on Twitter.