Overview
What RPA (Robotic Process Automation) is, How to map out an as-is process, How to map out a to-be process, How to annotate process maps correctly, How to prepare for a workshop (including gathering the team, setting the agenda), How to identify RPA opportunities within a process, How to choose the right mapping method for your project, How to compare and correlate the requirements gathered with the future state map created, How to deliver process flows ready for the developers of your RPA solution, How to review and sign off a process, ready for RPA
Anyone working within a business process, producing some sort of output, Anyone working operationally within a business, working with multiple teams, activities or outputs, Anyone who wants to be able to gain RPA and automation skills in the field of process automation, Anyone who wants to know how to map business processes (current & future state), effectively
None. We will work with you through the course, No prior knowledge of RPA or automation project management is required, No prior process management experience is required, Course has been built to be open to all levels, Reach out to me if you need assistance
Many RPA/Automation courses focus on the technical - how to build actual bots or automated solutions. This series of courses focuses on how to manage this work - a vital skill often lacking in businesses today.
In this course, you are going to learn how to produce the graphical representation of your current and future state processes in full. To successfully deliver RPA projects and solutions, you need to be clear what is happening in your process today to then inform the design of that process tomorrow. This requires both the current and future state processes to be mapped.
To do this well, there are a number of considerations, and we cover them all in this course. Within the course, we will cover the following:
- What is RPA, a process & the difference between current & future state?
- How to map your current state process.
- How to model your future state process, based on ALL work done prior.
- How to successfully review and annotate your processes, have others do this and present back to a range of audiences.
- How to choose the right mapping method, gather the team and run the workshop.
- How to have a future state process, designed to your needs, ready for the developers to take over.
At the end of this course, you will have full confidence to map out the current state process in scope for your RPA work and gather feedback, comments and requirements on this. You will also have the confidence to work with your colleagues to build out a future state process, fit for purpose and ready for delivery. Being able to do this work is an essential skill in automation, RPA and general process improvement, so ensure you upskill in this area now.
Robert Chapman
Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Lean Six Sigma.
- Root cause analysis.
- Process, Business & Continuous Improvement.
- Automation of processes.
- Voice of the Customer.
- Process mapping & management.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.
I do love to hear from those of you that take my courses and am here to help wherever possible.