Overview
What RPA (Robotic Process Automation) is, What a Process Definition Document (PDD) is, How to build out a PDD with confidence, What to include within a PDD, What best practice looks like when constructing the PDD, How to set up the next stage of your RPA project successfully, How to present key information to developers successfully, What constitutes a process RPA could assist with, How to compile requirements, process maps and directions for the RPA work into one place, Key considerations such as owner, management of the document and version control
Anyone working within a business process, producing some sort of output, Anyone working operationally within a business, working with multiple teams, activities or outputs, Anyone who wants to be able to gain RPA and automation skills in the field of process automation, Those looking to play a greater role in critical business projects today, and longer term
None. We will work with you through the course, No prior knowledge of RPA or automation project management is required, No prior process management experience is required, Course has been built to be open to all levels, Reach out to me if you need assistance
Many RPA/Automation courses focus on the technical - how to build actual bots or automated solutions. This series of courses focuses on how to manage this work - a vital skill often lacking in businesses today.
In this course, you are going to learn about the Process Definition Document (PDD). This is the most crucial document in any RPA project. It is the document that brings together all of the key strands of the project into one place. Much of the work that has been done previously will be compiled here, and presented in a way developers can digest. To successfully deliver an RPA project, a strong, clear and confident PDD is absolutely vital.
In the course, we will cover the following:
- What is RPA and how to define a process.
- What a PDD is - its features, sections and purpose.
- How to build out a PDD.
- How to pull together the process maps, business requirements and scope definitions into one format which developers can use to build the RPA solution.
Getting this document right is crucial, and that includes understanding the right way to present all of the information. As we run through the course, we will do so using a scenario example, case studies and practical exercises, all to ensure you know practically how to build out a PDD, and can try it out for yourself.
Robert Chapman
Hi there, my name is Robert Chapman.
I have been working as a Business Improvement professional for many years now. In doing so, I have learned a number of key lessons about Business, People and Processes.
The work I have done has been to save organisations money (and I have saved organisations millions of dollars), make them and their teams more productive and efficient and future proof their operations. Specifically, I am an expert in:
- Lean Six Sigma.
- Root cause analysis.
- Process, Business & Continuous Improvement.
- Automation of processes.
- Voice of the Customer.
- Process mapping & management.
- Wider Business Improvement (such as cultural change, reporting and transition of work around the globe).
I shall be loading course content on Udemy around the topic of Business Improvement so please do check out the courses on offer.
I do love to hear from those of you that take my courses and am here to help wherever possible.