Overview
How influence really works in supply chain organizations, Why people resist — and how to turn resistance into alignment, How to communicate data with impact (not just numbers), How to handle conflict without damaging relationships, How to lead cross-functional teams confidently
Built specifically for supply chain professionals working in matrix organizations
No Prerequisites. Experience working in supply chain is preferred
This course contains the use of artificial intelligence.
The Art of Influence is a practical, real-world leadership course designed specifically for supply chain professionals working in matrix organizations.
This is not theory.
This is how influence actually works in planning, procurement, logistics, S&OP, and transformation roles.
You’ll learn how to:
Influence decisions
Align stakeholders
Lead conversations
Build trust
Drive outcomes
even when you don’t have formal authority.
What You’ll Learn
How influence really works in supply chain organizations
Why people resist — and how to turn resistance into alignment
How to communicate data with impact (not just numbers)
How to handle conflict without damaging relationships
How to lead cross-functional teams confidently
Course Curriculum:
Module 1: Influence in Supply Chain
Why authority fails in matrix organizations
The 6 sources of real (soft) power
Module 2: Psychology of Influence
Understanding stakeholder behavior
Influence mapping & identifying silent blockers
Module 3: Communication for Influence
The SPEAK communication framework
Data storytelling that drives action
Leadership communication rituals
Module 4: Conflict & Pushback
Why conflicts happen in supply chain
The ACE model for difficult conversations
Negotiation skills for long-term influence
Module 5: Real-World Application
Case studies from real supply chain scenarios
Build your personal Influence Playbook
What You’ll Get
Video lessons (short, focused, practical)
Influence Map Template
Communication Scripts & Playbooks
Real supply chain case studies
Reflection exercises & action plans
Outcomes You Can Expect
After completing this course, you will:
Speak with more confidence
Handle resistance calmly
Influence decisions without escalation
Build stronger cross-functional relationships
Be seen as a leader — not just a task executor
Md. Shakir Ali Khan
A Certified Supply Chain Professional (CSCP) with a strong record of receiving recognition in multiple occasions for high performance locally and globally within Ericsson. Seeking an opportunity to leverage my expertise in supply chain, project management and service delivery to drive operational excellence and maximize customer value.
In addition to the above, I empower early career and supply chain professionals to achieve career breakthroughs and leadership excellence. With 19+ years professional experience, I bring deep industry insights and proven leadership strategies to my coaching clients. Certified in APICS - CSCP, and as a Career Coach, I help you unlock your potential and navigate complex challenges.