Overview
Understand M365 architecture, roles, and responsibilities, Navigate and customize the Microsoft 365 Admin Center, Manage users, security groups, and roles in Microsoft Entra ID, Assign and manage Microsoft 365 licenses and subscriptions, Configure Exchange Online mailboxes, shared mailboxes, and distribution groups, Set up and troubleshoot mail flow rules and message tracing, Implement anti-spam, anti-phishing, and compliance policies, Automate mailbox and group management with PowerShell, Apply retention policies, litigation hold, and quarantine settings
Beginner to Intermediate IT Professionals, Help Desk & Desktop Support Technicians transitioning to M365 Admin roles, System Administrators looking to enhance cloud admin skills, IT Students or Career Changers preparing for Microsoft 365-related job roles
Basic Computer Knowledge
This comprehensive, hands-on course is designed to help IT professionals master Microsoft 365 (M365) administration — focusing on Exchange Online, Microsoft Entra ID (formerly Azure AD), PowerShell automation, mail flow, and security best practices.
You’ll begin by building a strong foundation in Microsoft 365 fundamentals and quickly progress into managing users, licenses, groups, and complex mail flow scenarios. Through practical demonstrations and real-world tasks, you’ll also gain confidence working with PowerShell to automate tasks and enforce security compliance.
Each module is broken down into bite-sized lessons with real admin center walkthroughs and command-line practice so you can learn at your own pace and apply these skills on the job.
By the end of this course, you will be able to:
Understand M365 architecture, roles, and responsibilities
Navigate and customize the Microsoft 365 Admin Center
Manage users, security groups, and roles in Microsoft Entra ID
Assign and manage Microsoft 365 licenses and subscriptions
Configure Exchange Online mailboxes, shared mailboxes, and distribution groups
Set up and troubleshoot mail flow rules and message tracing
Implement anti-spam, anti-phishing, and compliance policies
Automate mailbox and group management with PowerShell
Apply retention policies, litigation hold, and quarantine settings
Manage mobile device access and mailbox security configurations
Use PowerShell to streamline real-world admin tasks efficiently
Tools Covered
Microsoft 365 Admin Center
Exchange Admin Center (EAC)
Microsoft Entra ID (Azure AD)
Microsoft PowerShell for M365
Exchange Online Protection (EOP)
Jobskillshare Community
Our Managed Learning blends online on-demand video lectures with hands-on practice labs. Reinforce your knowledge by accessing REAL equipment online with no restrictions and full administrator privileges in real-time.
Jobskillshare collaborates with industry leaders to provide the most hands-on IT training using TestOut and real-live practice labs. This unique approach allows students to gain valuable experience by developing real-world IT skills. Students can practice IT skills in a realistic environment without expensive equipment by simulating hardware, software, operating systems, and entire network environments.